Stopping or cancelling your subscription

Cancelling your subscription

Bought on the web:

1. Go to Settings → Billing.
2. Click Open billing portal.
3. In the Stripe billing portal, click Cancel subscription.

Bought in the iOS app: cancel in your Apple subscription settings (Settings → your name → Subscriptions on your iPhone). We cannot cancel an App Store subscription for you.

Your access continues until the end of the current billing period. After that, your plan shows as expired and your briefs stop until you subscribe again.

What happens to my data?

Cancelling does not delete your account. Your briefs, settings and memory stay as they are, and brief history follows the retention periods in our Privacy Policy. If you subscribe again, you pick up where you left off.

Deleting your account

To delete your account and all associated data, go to Settings → Privacy & Data → Delete my account. This is permanent and cannot be undone.

Pausing instead of cancelling

If you just need a break, you can pause all briefs in Settings → Notifications without cancelling your subscription. You will not be charged extra during the pause, but your regular billing continues.

Refund requests

See the Refunds help article.